Privacy Policy
Last Updated: September 3, 2026
At Coeot, we are committed to protecting the privacy and personal information of our visitors and customers. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit, interact with, or make a purchase from our website.
Coeot is owned and operated by Jiangsu Haoxiangrui Trading Co., Ltd.
1. Information We Collect
We collect personal information that is reasonably necessary to operate our website, process orders, provide customer support, improve our services, and support advertising and analytics activities.
Information You Provide
Order & Account Information:
When you place an order, create an account, or otherwise interact with our website, we may collect your name, email address, billing address, shipping address, telephone number, and order information.
Payment Information:
Payments are processed through secure third-party payment providers. Coeot does not store your full credit or debit card details on our own servers.
Customer Support Information:
We collect information you choose to provide when contacting our customer support team, including order details, correspondence, and information necessary to resolve your request.
Information Collected Automatically
When you visit our website, we and our service providers may automatically collect certain information, including:
- IP address
- Device type
- Browser type
- Operating system
- Approximate location derived from IP address
- Pages viewed
- Referring URLs
- Shopping and checkout interactions
- Advertising interactions
- Cookie and device identifiers
- Website usage and performance data
This information may be collected through cookies, pixels, scripts, software development kits, and similar technologies.
2. How We Use Your Information
We may use personal information for the following purposes:
Order Fulfillment:
To process payments, fulfill orders, arrange shipping, provide tracking information, and manage returns or refunds.
Customer Service:
To respond to questions, support requests, order issues, returns, and other customer communications.
Website Operation & Improvement:
To operate, maintain, troubleshoot, analyze, and improve our website, products, and customer experience.
Personalization:
To better understand how customers interact with our website and present relevant products, content, and recommendations.
Advertising & Marketing:
With your consent where required, to measure advertising performance, understand advertising interactions, deliver relevant advertisements, and improve marketing campaigns.
Communications:
To send transactional messages such as order confirmations, shipping updates, and customer service communications, as well as promotional communications where you have consented to receive them.
Security & Fraud Prevention:
To detect, investigate, and prevent fraud, abuse, unauthorized transactions, security incidents, and other harmful activity.
Legal Compliance:
To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
3. Data Protection & Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Encryption
Our website uses SSL/TLS encryption to help protect information transmitted between your browser and our website.
Access Controls
Access to personal information is limited to personnel, service providers, and partners who reasonably require access for legitimate business purposes.
Payment Information
Coeot does not store full credit or debit card details on our own servers. Payment information is processed by third-party payment providers in accordance with their own security and privacy practices.
No method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
4. How We Disclose Personal Information
We disclose personal information to trusted service providers and business partners where reasonably necessary to operate our website, process payments, fulfill orders, provide customer support, analyze website performance, prevent fraud, and support advertising and marketing activities.
We do not sell personal information for monetary consideration.
However, certain disclosures of identifiers, device information, browsing activity, or advertising-related information to advertising partners may be considered a “sale,” “sharing,” or use for targeted advertising under certain U.S. state privacy laws.
Where required by applicable law, you may opt out of these activities through the privacy choices or cookie preference tools available on our website.
Service Providers and Business Partners
We may disclose personal information to categories of third parties including:
- Shopify and website infrastructure providers
- Payment processors
- Shipping and logistics providers
- Customer service providers
- Analytics providers
- Fraud prevention and security providers
- Advertising and marketing partners
Advertising & Marketing Partners
We may work with advertising partners that use cookies, pixels, scripts, device identifiers, or similar technologies to provide advertising, attribution, analytics, measurement, fraud prevention, and related services.
AppLovin
We may share certain device, browser, interaction, and advertising-related information with AppLovin for advertising, measurement, attribution, fraud prevention, and related advertising services, subject to applicable law and your privacy choices.
For more information about AppLovin’s collection and use of your information visit:
https://legal.applovin.com/privacy
Meta (Facebook / Instagram)
Meta may collect or receive information through technologies such as the Meta Pixel for advertising, measurement, and analytics purposes.
For more information, visit:
https://www.facebook.com/privacy/policy
Google may collect or receive information through analytics and advertising technologies used on our website.
For more information, visit:
https://policies.google.com/privacy
5. Cookies, Pixels & Similar Technologies
We use cookies, pixels, scripts, and similar technologies to operate our website, maintain shopping cart functionality, analyze website performance, understand customer interactions, and support advertising and marketing activities.
These technologies may include those provided by:
- Shopify
- AppLovin
- Meta
- Other service providers used to operate or analyze our website
Cookie Consent
Where required by applicable law, we use a cookie consent banner or similar preference mechanism that allows users to manage non-essential analytics and advertising technologies.
Our advertising technologies may include cookies, pixels, scripts, or similar technologies used by partners such as AppLovin, Meta, and Google.
Where consent is legally required, non-essential advertising and analytics technologies are used in accordance with your consent choices.
You may update your preferences through the privacy or cookie preference controls available on our website. You may also manage certain cookies through your browser settings.
For additional information about Shopify cookies, visit:
https://www.shopify.com/legal/cookies
6. Children’s Privacy
Coeot is a general-audience website and is not directed toward children. Our products and services are intended to be purchased by adults.
We do not knowingly collect personal information from children under the age of 13.
If we become aware that personal information from a child has been collected in violation of applicable law, we will take reasonable steps to delete the information.
7. U.S. Privacy Choices & Browser Signals
Depending on your place of residence, you may have rights regarding certain uses or disclosures of your personal information.
Where required by applicable law, we provide mechanisms to exercise applicable privacy rights, including rights relating to certain advertising or data-sharing activities.
We also process legally recognized browser-based opt-out preference signals, such as Global Privacy Control (GPC), where required by applicable law.
You may also use the privacy choices or cookie preference controls available on our website to manage applicable advertising and data-sharing preferences.
8. European Economic Area, United Kingdom & Other Privacy Rights
If you are located in the European Economic Area, United Kingdom, or another jurisdiction providing similar privacy rights, you may have certain rights regarding your personal information, subject to applicable law.
These rights may include:
Right of Access:
You may request access to personal information we hold about you.
Right to Rectification:
You may request correction of inaccurate or incomplete personal information.
Right to Erasure:
You may request deletion of certain personal information.
Right to Restrict Processing:
You may request restrictions on certain processing of your personal information.
Right to Object:
You may object to certain processing activities, including certain direct marketing activities.
Right to Data Portability:
Where applicable, you may request a copy of certain personal information in a structured, commonly used, machine-readable format.
Right to Withdraw Consent:
Where processing is based on your consent, you may withdraw your consent at any time, without affecting the lawfulness of processing that occurred before withdrawal.
You may also have the right to lodge a complaint with an applicable data protection authority.
To exercise your privacy rights, contact us at:
support@coeot.com
9. California and Other U.S. State Privacy Rights
Residents of California and certain other U.S. states may have privacy rights under applicable state privacy laws.
Depending on your jurisdiction, these rights may include:
Right to Know / Access
You may request information about the categories or specific pieces of personal information we collect, use, or disclose.
Right to Delete
You may request deletion of certain personal information, subject to applicable exceptions.
Right to Correct
You may request correction of inaccurate personal information.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Coeot does not sell personal information for monetary consideration.
However, certain disclosures of identifiers, device information, browsing activity, and advertising-related information to advertising partners such as AppLovin, Meta, or Google may constitute a “sale,” “sharing,” or targeted advertising under certain state privacy laws.
Where applicable, you may opt out using the privacy choices or cookie preference controls available on our website.
Right to Non-Discrimination
We will not unlawfully discriminate against you for exercising applicable privacy rights.
To submit a privacy request, contact:
support@coeot.com
We may need to verify your identity before completing certain requests.
10. Data Security Incidents
In the event of a data security incident involving personal information, we will investigate the incident and take reasonable steps to contain and remediate it.
Where required by applicable law, we will provide notifications to affected individuals, regulatory authorities, or other relevant parties within the timeframes required by applicable law.
11. Marketing Communications
We may use your email address to:
- Process and manage orders
- Provide shipping and delivery updates
- Respond to customer service requests
- Send promotional communications where permitted by law and where you have consented or otherwise lawfully subscribed
Marketing emails will provide an unsubscribe option.
We will not intentionally use materially deceptive subject lines or sender information.
You may unsubscribe from promotional email communications at any time by using the unsubscribe link provided in the email.
Transactional communications relating to orders, payments, shipping, security, or customer service may still be sent where necessary.
12. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to:
- Complete transactions
- Provide customer support
- Maintain business and accounting records
- Prevent fraud
- Resolve disputes
- Enforce agreements
- Comply with legal obligations
Retention periods may vary depending on the type of information and applicable legal requirements.
13. International Data Transfers
Because we operate an international e-commerce business and use service providers located in different countries, personal information may be processed or stored outside the country in which you reside.
Where required by applicable law, we use appropriate safeguards for international transfers of personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or services.
When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us.
Store Name: Coeot
Company Name: Jiangsu Haoxiangrui Trading Co., Ltd.
Company Registration Number: 91320300MA1N0XQC31
Registered Address: Room 118, No. 199 Xinguozhuang Road, Yunlong District, Xuzhou, Jiangsu Province, P.R. China
Email: support@coeot.com